CAREERS

WE ARE LOOKING FOR A

CUSTOMER SERVICE EXECUTIVE

Are you a creative problem solver, loves talking to people, and making others happy makes you happy?

If yes, then WE WANT YOU! We welcome you to apply as our new Customer Service Executive!

APPLY NOW

ABOUT THE ROLE

In this role, you will be the “face” of WISHFUL Curated Gifting where our customers will be e-meeting you first before the rest of us! So we rely on you to represent the company and be our spokesperson who makes our customers’ experiences a happy and pleasant one.

You’ll be customer servicing via email, social media and mobile communications, and be the go-to person for our customers in ensuring that all their purchases are well in order. Through this role, you will get to sharpen your people relation, communication and multitasking skills, while receiving a satisfying sense of fulfilment whenever a customer returns or writes us a happy review!

ABOUT YOU

We are looking for someone skilled in communications, multitasking, creative problem solving, and a friendly people-person who loves ensuring that everything is under control!

Ability to thrive in a fast-paced environment, handle stress well and loves a good adrenaline rush
Ability to work independently and as a team, work hand-in-hand cross departments to boost sales and customer satisfaction
Great with customer servicing skills, timeline and priority management, leadership and communication skills
High attention to detail, perceptive and great with anticipating problems and issues
Excellent and creative problem-solver with a “Everything is Figureoutable” attitude
Proactive in giving suggestions to customers and team for every potential issue
Unafraid of hard work and new challenges, eager to learn, up-skill and grow as an individual
Be the first point of contact for all client enquiries via email, mobile and social media platforms
Possess polite and positive attitude, prompt in all responses
Possess basic knowledge of Microsoft Word, Microsoft Excel and willing to learn the ropes of managing Shopify systems and Canva
Possess own transport and laptop, able to work on certain weekends on peak seasons with additional weekend allowances
Eager to assume a hands-on role in a fast-growing creative small business, and grow along with the company!

HOW TO APPLY

Email resumé, cover letter, and expected salary to hello@wishful.my with the email title "Job Application: Customer Service Executive”

Suitable candidates will be connected via mobile for interviews with the management.

If you think you (or anyone you know of!) are a good fit for us, and us for you, send in your application. We are excited to hear from you!

APPLY NOW

WE ARE HIRING

PROJECT LEAD

Passionate. Organised. Detailed. Enthusiastic. Fulfilment-seeker. High communication skills. Responsible. Team player.

Do these words describe who you are and what you stand for?

Are you creative, resourceful, and always bursting with new ideas? Are you someone who gets excited at the thought curating corporate gifts for clients from small, homegrown labels all the way to huge, multinational corporations? Do you love the idea of seeing your gift curations being loved and appreciated by your clients and their recipients, which helps to elevate their business relationships to the next level? Does the thought of managing fresh new project each time excite you (because no two projects are the same!)?

Would working in a fast-paced, upbeat and lively team (and also warm and friendly, we assure you!) be something you would like to inspire and challenge yourself with?

If that’s you, you’re welcome to join us at WISHFUL as our new Project Lead!

APPLY NOW

ABOUT THE ROLE

In this role, you will be a part of our Corporate Projects Team and play a major role in project managing our Customised Corporate Gifting Engagements, making sure that our clients get the best, most thoughtful and brilliant gifting ideas for their PR and HR initiatives, and ensuring that every single detail from gift curation all the way to delivery of gifts are managed and fulfilled seamlessly.

You’ll learn the ropes of project management, client servicing and coordinating various departments for a smooth and successful project outcome.

ABOUT YOU

We are looking for someone skilled in project management, client servicing and coordination who possesses an excellent spirit, high attention to detail and eagerness to explore new and fresh ideas. Somebody who thrives in a fast-paced environment, resourceful, creative, great team player, humble, teachable and willing to learn and grow are definitely some of our top requirements for our new addition! We are looking for someone who has the:

Ability to independently manage multiple projects and timelines concurrently
Ability to thrive in a fast-paced environment, handle stress well and loves a good adrenaline rush
Willingness to work as a team, great with client management, timeline and priority management, leadership and communication skills
High attention to detail, perceptive and great with anticipating problems and issues
Excellent and creative problem-solver with a “Everything is Figureoutable” attitude
Unafraid of hard work and new challenges, eager to learn, up-skill and grow as an individual
Possess basic knowledge of Microsoft Word, Microsoft Excel and willing to learn the ropes of managing Shopify systems and Canva
Possess own transport and laptop, able to work on certain weekends on peak seasons with additional weekend allowances
Eager to assume a hands-on role in a fast-growing creative small business, and grow along with the company!

HOW TO APPLY

Email resumé, cover letter, and expected salary to hello@wishful.my with the email title "Job Application: Project Lead”

Suitable candidates will be connected via mobile for interviews with the management.

If you think you (or anyone you know of!) are a good fit for us, and us for you, send in your application. We are excited to hear from you!

WE'RE ALWAYS LOOKING FOR

PART TIMERS

Come join us in gift preparation and assembly!

Pay: RM8/hour for first 40 hours, RM10/hour for consecutive hours
Job Scope: Gift preparation and assembly
Location: Cheras, Bandar Sri Permaisuri

Drop us an email at hello@wishful.my with the email title"Job Application: Part Timer” to apply!

APPLY NOW