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FOR SPECIAL REQUESTS OR INQUIRIES, WE'RE REACHABLE ON WHATSAPP AT 012-7331672. LOOKING FORWARD TO HEAR FROM YOU! FOR SPECIAL REQUESTS OR INQUIRIES, WE'RE REACHABLE ON WHATSAPP AT 012-7331672. LOOKING FORWARD TO HEAR FROM YOU!

FAQ

ORDER

WHAT IS YOUR MINIMUM ORDER REQUIRED FOR FULL MOON GIFT BOXES?

Our minimum order is 10 boxes and up!

 

HOW MUCH NOTICE IS NEEDED FOR MY FULL MOON GIFT BOX ORDERS?

We need a minimum of 15 days before collection/delivery of gift boxes, so that we have sufficient time to source, curate, customise and design each order! We typically encourage gift boxes to be collected/delivered on the day of full moon.

 

WHAT IS INSIDE EACH FULL MOON GIFT BOX?

That is entirely up to you! Check out our ready gift sets HERE, and if you're unable to find a suitable set, let us know how you would like to mix-and-match/custom the items for your gift boxes!

 

WHAT IS THE SIZE OF EACH FULL MOON GIFT BOX?

 The dimensions of the boxes are approximately 22.5cm (L) x 18.5cm (W) x 8cm (H).

 

HOW LONG CAN THE CONTENT OF THE GIFT BOXES LAST?

All items in our full moon gift boxes are made fresh, so we would recommend consuming them within 1-3 days, and keep them refrigerated if you won't be able to consume them immediately to retain the freshness and quality of the items. We are also able to include items that have longer shelf life upon request, so let us know!

 

ARE THE ITEMS IN YOUR FULL MOON GIFT BOXES HALAL?

All items included in our gift boxes are pork and lard free! We have an Organic Picks collection that you can go for too, freshly homemade by a wonderful Muslim mama using the best quality natural ingredients- raw, gluten-free, dairy-free, refined sugar-free.

If you need halal gift boxes for other occasions (corporate, parties, etc), drop us an email at hello@wishful.my and we'll be in touch with you!

 

CUSTOMIZATION

WHAT ARE THE OPTIONS FOR FULL MOON GIFT BOXES?

Our full moon gift boxes are packaged in 100% recycled kraft boxes featuring a sleeve made in high quality art card. We intentionally opt for recyclable and reusable boxes (yes, you can reuse them after!) in our efforts to be an eco-conscious and sustainable business.

Nevertheless, if you are looking for something different in terms of packaging, or you'd like to custom your gift sets by incorporating your company brand in your gift, let us know. We will be more than happy to hear your ideas!

 

CAN I HAVE THE OPTION OF NOT INCLUDING A PHOTO OF MY BABY IN THE CUSTOMISED BABY INTRODUCTION CARD?

Yes, of course! We can replace your baby's photo with a relevant baby graphic instead. Not a problem :)

 

I WOULD LIKE TO INCLUDE SWEET TREATS FROM MY FAVOURITE BAKER FOR MY FULL MOON GIFT BOXES. WOULD THAT BE POSSIBLE?

Yes, for sure! Let us know the details and we'll be more than happy to help make your dream curated box come true!

 

I WOULD LIKE TO HAVE SOMETHING SIMILAR TO THE FULL MOON GIFT BOXES FOR MY BABY'S 100 DAYS PARTY AND BIRTHDAY PARTY TOO. CAN WE CURATE SOMETHING TOGETHER FOR THOSE OCCASIONS?

Yes, of course we can! Just let us know your budget and number of gift boxes in mind, and we will advise the suitable content pairings. A minimum number of 20 boxes is required for customised curated gift boxes, with a minimum spend of RM38 and up.

 

DO YOU MAKE CUSTOM CLIENT GIFTS? I WOULD LOVE TO SEND MY CLIENTS AND SUPPLIERS SOMETHING SPECIAL!

Definitely! We love curating personalised gifts, and we would be more than glad to curate gifts that best reflect your work, your branding, and your company! We are happy to send your client gifts either to you all at once, or directly to your clients with each booking. Hit us up with the details at hello@wishful.my!

 

DO YOU MAKE CORPORATE GIFTS?

Yes, we do! Gifting is one of the most meaningful ways to show appreciation, and we are happy to partner with businesses to create gifts for your employees, clients, suppliers and partners that they will be sure to love. We will work closely with you to create a custom gift that is perfect for your business and/or event. You can write to us at hello@wishful.my, and let's start curating!

 

CAN YOU INCLUDE A PERSONALISED NOTE FROM US TO OUR FRIENDS AND FAMILY IN THE GIFT BOXES?

Sure thing, we would love to! Just let us know what's on your mind :)

 

I HAVE A FRIEND WHO HAS JUST GIVEN BIRTH, AND I WOULD LOVE TO GIFT THESE CUSTOMISED FULL MOON GIFT BOXES TO HER AS A TOKEN OF LOVE. DO YOU HAVE A VIRTUAL GIFT CARD?

That would be so thoughtful of you! Yes, we are able to design e-gift cards upon requests, complete with details and messages you'd like to include!

 

I WOULD LIKE TO GIVE A GIFT BOX FOR A FRIEND'S BIRTHDAY. WOULD YOU GIRLS BE ABLE TO HELP CURATE SOMETHING SPECIAL FROM SCRATCH?

We would love to! There will be a minimum spend amount of RM250 per specially customised gift box inclusive of styling and design fees, as well as sourcing and curating all items from scratch. Do reach out to us with more details!

 

DELIVERIES

IS SHIPPING INCLUDED WITH MY ORDER?

Shipping is FREE for orders above 50 boxes up to two locations in the same day, with a surcharge of RM20/additional location.

As for orders below 50 boxes, there will be additional shipping fee of RM40/trip within Klang Valley.

 

HOW WILL LARGE ORDERS BE DELIVERED?

All orders in large quantity will be handled and hand delivered by food delivery professionals who have experience handling delicate items such as cakes, pastries, macaroon towers, etc. 

 

DO YOU SHIP OUTSIDE OF KLANG VALLEY?

Yes, we do! However, due to the nature of shipping which takes more than 1-2 business days and a possible risk of items going bad/falling apart (e.g.: Red Eggs, Ang Ku Kuih, etc), we are only able to include selected items that have longer shelf lives which can withstand shipping duration and courier handling. We just gotta get creative! Get in touch with us to chat further!

 

CAN I OPT FOR SELF-COLLECTION?

Yes, definitely! This arrangement can definitely be made :)

 

CONTACT

I WOULD LOVE TO CHAT FURTHER IN DETAIL WITH YOU GIRLS! DO YOU HAVE A CONTACT NUMBER THAT I CAN REACH?

We would love to chat with you and hear about all your ideas too! You may reach us on Whatsapp at +6012-7331672 (Priscilla). Can't wait to start chatting away!